The Importance of Interpersonal Communication

Interpersonal Communication || Personal Development || Professionalism

Without communication, nothing can get done. Communication is how we express our thoughts and feelings, personally and professionally. There are many different types of interpersonal communication and being able to master interpersonal communication is a skill that will benefit you all around. This is especially true when it comes to work because you have to know how to communicate with various personalities and people to advance.

 

Here’s a look at what interpersonal communication means, the different kinds of communication in general, and why they all matter.

Q. What is Interpersonal Communication?

Put most simply, interpersonal communication is face-to-face communication. It is the process by which humans exchange feelings, thoughts, and information. Interpersonal communication takes two or more interdependent people to happen. This means that the action of one person affects others.

Aspects of Interpersonal Communication

When you break down interpersonal communication, it turns out that there’s a lot more going on than just people talking. Interpersonal communication relies on these elements to take place:

 

1. Source-Receiver:

This refers to people communicating. The source is the sender of the message and the receiver is on the other end to interpret and understand the message.

 

 

2. Message:

The message is the subject matter that is being exchanged. In face-to-face communication, these are words, sounds, and also non-verbal communication like body language and gestures. In digital communication, the message can be text, video, audio, emojis, etc.

 

 

3. Noise:

Noise is any interference when receiving a message, whether it be physical, psychological, or emotional. It’s always present in interpersonal communication, just at varying degrees given the situation.

 

 

4. Feedback:

Feedback gives cues about the information exchange. For example, in face-to-face communication, feedback can be affirmational sounds, nods, smiles, or looks of confusion.

 

 

5. Context:

Context is the environment in which communication takes place or the surrounding situation that adds insight into the message itself.

 

 

6. Channel:

Communication happens through channels. In face-to-face communication, this is speech and gestures. In online messages, this is the medium by which a message is conveyed, be it a text, comment, or “like.”

 

 

4 Main Types & The Skills You Need

As briefly mentioned in the introduction, there are four main types of communication. These include:

 

1. Verbal:

As the name implies, verbal communication happens through words. It’s what and how we say the things we say. Communication theorists have often shared that what we say makes a small percentage of communication, and how we say it (sighs, pauses, tone, etc.) contributes more to communication.

 

2. Active Listening:

When it comes to verbal communication, the receiver should practice active listening. Active listening refers to observing a speaker’s body language and behavior. Active listeners provide feedback and ask questions.

 

3. Written:

Written communication involves non-verbal communication that is expressed via written text.

Some of the skills to master with written communication include analysis, technical literacy, and professionalism (especially for formal writing).

 

4. Non-verbal:

Non-verbal communication is included in active listening and interpersonal communication. It includes body language, eye-contact, and gestures.

 

Interpersonal Communication in the Workplace

Interpersonal communication in the workplace is imperative. It helps work get done and is a way for you to build good relationships with co-workers, clients, and the people you report to. In the workplace especially, many of the use cases above come into play.

 

Some of the most important subsets of interpersonal communication include these skills:

 

1. Problem-solving and decision-making:

No matter the workplace, problems will arise and decisions have to be made. Being able to express problems and share solutions will play a pivotal role in who you are.

 

2. Analysis:

Being able to analyze and share information is key to success within jobs. Whether you’re analyzing data or a situation, you can help businesses perform better.

 

3. Assertiveness:

Assertiveness is the ability to take charge and express decisions clearly.

 

4. Sharing of information:

Within your job and for outside stakeholders, the ability to share information is key. Whether it’s expressing thoughts and ideas with co-workers or spreading information about your product or service, interpersonal communication is how it happens.

And Lastly

It goes without saying that throughout your entire life, you will use basic interpersonal communication skills. These are skills we all learn as children and develop as we grow up. The use of interpersonal communication depends on those involved and the situation. Regardless of how you communicate, these exchanges will be at the forefront of all your relationships.